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Guarantees
30-Day Money Back
  We offer a thirty(30) day money back guarantee on most items. Clearance and closeout items can be returned for a store credit. We do not pay for return postage, or refund the original postage. Returned items must be returned with their original packaging using a Return Merchandise Authorization (RMA). Items sent COD or without postage will be returned to the sender. Please send and email with your order number to customerservice@k12schoolsupplies.net to get an RMA prior to sending the item(s).

  • For DVDs, Software, Books or other items with a seal, the items must be returned with the seal intact. Open or used DVDs, Software, Books or other items with an broken seal can not be returned.

  • For oversize items or items shipped directly from the manufacturer there is a 15% re-stocking fee which, if applicable, will be clearly displayed on the product details page prior to purchase. If you are not sure please call us prior to ordering an item.

Please see our Terms & Conditions for complete details regarding our return policy.
K12 School Supplies Price Guarantee
  Buy at K12 School Supplies with comfort and confidence. We offer the best prices possible and back up our prices with a 110% Price Match Guarantee if within 10 business days of your purchase at K-12 School Supplies, you find the identical K12 School Supplies product at a competitor's website being advertised for less, we will give you a K-12 School Supplies Gift Certificate for the difference plus an additional 10% of the difference plus a coupon code for 5% off your next order! 

110% Price Match Guarantee is subject to the following terms and conditions: 

The 110% Price Match Guarantee cannot be used in conjunction with any other coupon, pricing offer, manufacturer rebate, closeout or clearance pricing, bulk quantity items or typographical print errors. Offer does not include wholesale, contract, to-the-trade, manufacturer direct pricing, special quotes or below wholesale cost pricing. Price adjustments are determined by the selling price of the item. Sales tax and shipping will not be included in the calculation. K-12 School Supplies reserves the right to determine whether competitors' products and prices reflect a true and fair comparison. We also reserve the right to not sell any product below its cost. The low price guarantee does not include the freight cost of oversized shipments (i.e. carpets, tricycles, etc.). Please note that our low price guarantee applies only to the exact same K-12 School Supplies item with the same options (i.e. same UPC and manufacturer part number). Products must be factory firsts. The retailer must also be an authorized dealer of the product represented. The product must be a stock item, available for shipment, and not be on extended back order or production time. The price must be from a published online source. K12 School Supplies reserves the right to beat any price and limit quantities. 

How to receive a price adjustment: 

To receive our 110% Price Protection Guarantee, please collect the following information: 

Web address, URL, of the competitor product
Your name
Email address
Phone number
Order number from K12 School Supplies
Details of the product
Competitor's advertised price 
Date of competitor price
Screen shot of the product and price (if possible)

E-mail this information to: support@k12schoolsupplies.net. For written price quotes, please mail information to this address: K-12 School Supplies, LLC 4950 S Yosemite St F2-157, Greenwood Village, CO 80111.

We will notify you by e-mail of any price adjustment. Please allow up to six weeks for refund processing.
Competitive Pricing
  It is our commitment to provide you with the best value, at the best price. We value your business and strive to keep our prices low, and SAVE you money!
Privacy Policy
  We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect.
Security
  This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security. We routinely engage 3rd-parties to verify our compliance with Visa/MasterCard PCI requirements for secure credit card processing. In addition, to protect our customers identity we do not store or retain your credit card number or any credit card information.